Privacy policy
Privacy Policy
Last Updated: July 23, 2026
Welcome to Our Privacy Policy
ZJW Chip Store (Zijingwei Group) understands the importance of your personal information. We are committed to protecting your privacy and appreciate your trust in us.
This Privacy Policy (the "Policy") explains how we collect, use, store, share, and protect your personal information when you visit our website (zjwchip.com), purchase products, register an account, or otherwise interact with us, as well as how you can manage your information.
Please read this Policy carefully and fully understand it before using our services. If you do not agree with any provision of this Policy, please stop using our website and services.
This Policy complies with China's Personal Information Protection Law (PIPL) , the EU General Data Protection Regulation (GDPR) , and other applicable laws and regulations.
This Policy Covers the Following Topics
1. What Information We Collect
2. How We Use Your Information
3. How We Share Your Information
4. Cross-Border Data Transfer
5. Cookies and Tracking Technologies
6. How We Protect Your Information
7. How We Store Your Information
8. Your Rights
9. Children's Privacy
10. Third-Party Links
11. Policy Updates
12. How to Contact Us
1. What Information We Collect
1.1 Information You Provide Voluntarily
When you interact with us, you may voluntarily provide the following information:
|
Category |
Details |
|
Account Information |
Name, email address, phone number, login password |
|
Order Information |
Recipient name, shipping address, billing address, phone number |
|
Payment Information |
Payment method, transaction amount (full payment details are processed directly by third-party payment providers and are not stored by us) |
|
Business Information |
Company name, job title, VAT number, business registration number |
|
Communication Records |
Content of your communications with us via email, live chat, phone, etc. |
|
Product Preferences |
Product models and application areas you browse, search, save, or inquire about |
1.2 Information Collected Automatically
When you visit our website, we automatically collect the following information:
|
Category |
Details |
|
Device Information |
IP address, browser type and version, operating system, device model |
|
Access Logs |
Access time, duration, pages viewed, click behavior, referral URL |
|
Location Information |
Approximate geographic location (country/city level) derived from IP address |
|
Shopping Behavior |
Add-to-cart, wishlist, search keywords, and other behavioral data |
1.3 Information from Third Parties
We may obtain your information from the following third-party sources:
Payment Processors (Shopify Payments, PayPal, Stripe): transaction verification and fraud prevention data
Logistics Carriers (SF Express, DHL): delivery status updates and address validation
Analytics Providers (Google Analytics): aggregated statistical data
2. How We Use Your Information
We use your information only for the following necessary purposes:
3. How We Share Your Information
We do not sell, rent, or exchange your personal information with third parties. We may share information only in the following necessary circumstances:
|
Recipient |
Purpose |
Information Shared |
|
Logistics Carriers (SF Express, DHL, etc.) |
Arranging shipment, package delivery |
Recipient name, address, phone number |
|
Payment Processors (Shopify Payments, PayPal, etc.) |
Transaction processing, payment verification |
Payment information (collected directly by the processor) |
|
Platform Providers (Shopify) |
Website hosting, data storage |
Account information, order data |
|
Customs & Regulatory Authorities |
Import/export declaration, fulfilling legal obligations |
Product information, value, recipient information |
4. Cross-Border Data Transfer
As we sell products to customers worldwide, your personal information may be transferred to and stored on servers outside mainland China, including but not limited to the United States (Shopify server location) and the European Economic Area.
We implement the following safeguards:
Signing Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms when working with overseas third parties
Ensuring that recipients maintain appropriate technical and organizational security measures
Limiting cross-border transfers to what is necessary to fulfill the purposes described in this Policy
5. Cookies and Tracking Technologies
We use cookies to optimize your browsing experience:
|
Cookie Type |
Purpose |
Required |
|
Necessary Cookies |
Maintaining cart contents, login status, checkout functions |
✅ Required |
|
Preference Cookies |
Remembering language and currency preferences |
⚠️ Optional |
|
Analytics Cookies |
Traffic statistics, user behavior analysis (e.g., Google Analytics) |
⚠️ Optional |
You can manage or disable cookies through your browser settings. Disabling necessary cookies will affect core website functionality.
6. How We Protect Your Information
We implement the following measures to protect the security of your personal information:
Transmission Encryption: Using SSL/TLS encryption protocols to secure data transmission
Access Control: Strictly limiting internal personnel access to personal data
Security Audits: Regularly reviewing security measures and data processing procedures
Incident Response: Maintaining a data breach response plan
While we strive to protect your information, no method of internet transmission is 100% secure. Please keep your account password secure.
7. How We Store Your Information
We retain your personal information only for as long as necessary:
|
Data Type |
Retention Period |
Basis |
|
Order Data |
10 years after order completion |
Chinese tax law requirements |
|
Account Information |
Until you close your account |
To provide ongoing services |
|
Marketing Preferences |
Until you withdraw consent |
Your choice |
|
Communication Records |
3 years after last communication |
Customer service needs |
After the retention period expires, we will anonymize or securely delete your information.
8. Your Rights
Under applicable data protection laws, you have the following rights:
|
Right |
Description |
How to Exercise |
|
Right of Access |
Request access to the personal information we hold about you |
Send email to cmh@zjwic.cn |
|
Right of Rectification |
Request correction of inaccurate or incomplete personal information |
Log in to your account to modify, or contact customer service |
|
Right of Erasure |
Request deletion of your personal information under certain circumstances |
Send email to cmh@zjwic.cn |
|
Right to Withdraw Consent |
Withdraw your prior consent to our processing of your information |
Send email to cmh@zjwic.cn |
|
Right to Complain |
File a complaint with data protection supervisory authorities |
Contact your local supervisory authority |
Response Time: We will respond within 30 days of receiving your request.
9. Children's Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.
10. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of each third-party website you visit.
11. Policy Updates
We reserve the right to revise this Privacy Policy at any time. The revised policy will be posted on this page and will take effect on the "Last Updated" date.
In the event of material changes, we will notify you via website announcement or email. We encourage you to review this policy periodically.
12. How to Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Email: cmh@zjwic.cn
Address: Unit 1001, 10/F, Building A, Country Garden Phoenix Smart Valley, Bao'an District, Shenzhen, Guangdong, China 518102
Data Protection Officer (DPO) : cmh@zjwic.cn